Hotel Management Glossary

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There are currently 10 Glossary Items in this directory beginning with the letter K.
Short for Key Account Management.

Key Account
Special attention given to customers who are producing the largest share of

Key Fob
A decorative or descriptive plastic or metal tag attached to a hard key.

Key Hotel Marketing
What is Key Hotel Marketing in the hotel industry?

Corporate-level revenue management and marketing services by seasoned hotel revenue and marketing experts using economies of scale to elevate RevPAR and reduce overhead expenses for independent hotels.

Key Performance Indicator
Key Performance Indicators - also known as KPI or Key Success Indicators (KSI),are quantifiable measurements, agreed to beforehand, that reflect the critical success factors of an organization. They will differ depending on the organization.

Key Rack
An array of numbered compartments used to maintained guestroom keys.

The electromagnetic card used in a recodable locking system.

A room with a king-size bed may be occupied by one or more people.

King Bed
A bed approximately 78 inches by 80 inches. (200x200 v. 198x205)

Knowledge Economy
Refers to the importance of intangible people skills and intellectual assets to developed economies.